End User Services

A one-stop IT solution for a fixed monthly price.

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Improve your business productivity with a fixed price, IT support package. Comprehensive and tailored to your business, our packages include help desk services, a detailed audit of PCs and computer peripheral equipment, and expert device monitoring and management. With a single point of contact at Ricoh’s Service Desk, all PC, printer, software and hardware requests are resolved quickly —usually during the first phone call. We can identify issues before they occur too, avoiding unnecessary disruption to your day. This one-stop IT solution gives you complete flexibility, with hardware maintenance and IT lifecycle management services available as add-ons.

End User Services

Bring costs under control with simplified, menu-driven packages

Service Level Options

Standard
A fully comprehensive level of services that operates within normal business hours.

Premium
An enhanced level of services that includes the option to extend service hours.

Options
Additional options that can be added to any package, allowing you to personalise it to your specific business needs.

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End User Services

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Service Levels

Choose the level of service that fits your business needs and budget.

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Desktop Support

Expert support for your IT hardware, ensuring high availability of your systems.

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Helpdesk Support

Every IT problem, resolved quickly, efficiently and with minimum impact to your business.

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IT Lifecycle Management

Trust the technology experts to optimise your IT environment.

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Remote Management

Maintain peak performance with remote infrastructure monitoring and management.

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Implementation Services

You can rely on Ricoh to keep your PCs and peripheral equipment expertly looked after

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Need more information?
Please get in touch via web.

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