Server and Network Services

A simplified, complete approach to server and network support.

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Ricoh Server and Network packages provide a complete support, management and monitoring service for your server and network, helping ensure your systems are continually optimised to meet the changing demands of your business. Ricoh’s comprehensive, one-stop IT solution takes care of all aspects of server and network support, for a fixed price per month. So it’s easy to keep costs under control. Because we know every business has different needs, packages can be tailored to fit with your unique requirements. Whichever level of cover you choose, you’ll benefit from a single point of contact for all IT support calls at Ricoh’s service desk and an infrastructure monitoring and management service. You can add IT lifecycle management services to your package as an additional option.

Choose the Service Level option that meets your needs:

Standard

Our standard package provides complete cover as contracted, agreed to a standard level during normal business hours. Our menu-driven approach to IT solutions allows you to select the services your business requires. 
 
Premium

Once you have choosen the services your business requires from our menu, you’ll also have the option to extend service hours to suit your operation. 
 
Optional

Whether you choose our standard or premium level of service, you can customise your package by adding additional services required by your business. A Ricoh specialist can help you determine which options best fit your needs.

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Server and Network Services

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Service Levels

Choose the level of service that fits your business needs and budget.

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Desktop Support

Expert support for your IT hardware, ensuring high availability of your systems.

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Help Desk Services

All the expert help you need, one quick phone call away.

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IT Lifecycle Management

Choose the level of service that fits your business needs and budget.

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Remote Management

Proactive monitoring of your systems, for maximum productivity

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Implementation Services

Maintain peak performance with remote infrastructure monitoring and management.

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Need more information?
Please get in touch via web.

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