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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Ricoh Insights - Overview

Managed Testing Services

In today’s fast-paced business environment, organisations can’t afford to stand still. New technologies and working processes offer the prospect of enhanced operations and a lead over the competition. However, change can also present a risk. Managed incorrectly, the benefits from planned improvements can be delayed or diminished.

Document workflows are often the focus for optimisation initiatives, or represent one of the components affected by changes to other parts of the IT environment. To ensure document infrastructure continues to perform well, it’s important that upgrade and implementation projects are carefully planned and that their wider impact is evaluated before they begin.

Ricoh’s Managed Testing Services offer a range of flexible outsourced testing and quality assurance services that can help you undertake change projects involving Ricoh technology successfully and efficiently. Based on our success delivering and supporting advanced document infrastructure and dedicated hardware and software testing capabilities, our Managed Testing Services can help you quickly identify and mitigate potential risks.

Our testers are certified by the International Software Testing Qualifications Board (ISTQB) and draw on Ricoh’s extensive experience of deploying and managing document resources to determine the best approach for your business. Our team can also advise on deployment best practices and optimal hardware and software configurations.

Key features & benefits

Ricoh’s Managed Testing Services can help you:

Deliver higher quality infrastructure
With our testing support, you can gain a clear understanding of the performance of your existing document environment and where enhancements can be made in order to improve the quality of your systems.

Be more efficient
We ensure that testing is performed quickly, cost-effectively and without the need for additional resource from your IT team. As a result, they can focus on core activities that bring true value to your organisation.

Maintain tighter cost control
With our Managed Testing Services, the amount of time and money required for test projects can be determined precisely in advance. Charges for our testing services are based strictly according to output. For each engagement, we commit to provide the results of testing – corresponding to pre-agreed quality standards – for the agreed price, by the agreed deadline.

Mitigate your risk at every step
Our Managed Testing Services help ensure that our solutions perform reliably and efficiently within the unique context of your IT environment. Using our dedicated testing facilities, we provide resource-saving and timely quality assurance checks for your deployments. Our consultants can also help you define key performance indicators and configure your own test environments for ongoing quality assurance.

Our managed testing and quality assurance service offers:

  • Clearly defined and certified testing methods with clear, practical outcomes and actionable advice
  • Targeted time- and cost-effective support where you need it
  • Risk management when upgrading critical document processes
  • Detailed insights into performance, compatibility and user experience
  • Cost control through a flexible range of testing services that suit varying business needs
  • An integrated approach that allows you to benefit from end-to-end support for your document infrastructure