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CASE STUDY

Würth Belux outsources invoice printing and fulfilment to Ricoh

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Managed service reduces process costs by 30%

Würth Belux NV is a subsidiary of Würth, a leading international wholesaler of tools and components. Their invoices are now processed by Ricoh in its secure ISO 27001-accredited data centre. Providing a managed service, Ricoh ensures that all invoices are dispatched within 24 hours. Ricoh’s service has dramatically reduced invoicing costs.



“Ricoh’s service is saving us money. Invoice fulfilment costs have fallen by more than 30%. We no longer need to finance our own equipment and have been able to reassign manpower.”


Jan Blockx, Facilities Manager, Würth Belu


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Summary

  • Challenge: Customer Engagement, Business Sustainability, Digital workflows and processes
  • Industry: Other
  • Business size: Large business
  • Service Line: Business Process Services

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