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Business Solutions

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
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​Modernise and consolidate your IT infrastructure, automate tasks and transform your business operations.
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Secure your IT infrastructure with our expert solutions and build resilience in your organisation.
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Transition to digital printing and deliver more sustainable, cost-effective choices to your customers.
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Products and Services

We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

Production Printers and Software
Energy efficient range of production printers and end-to-end software solutions.
DTG printers for mass customisation of apparel and accessories, like T-shirts, socks and bags.
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Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Recreational and professional imaging equipment, with a long standing brand heritage.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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Your support hub

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Manage your devices online through the One Ricoh Portal from tracking usage, placing service requests, order toner supplies and more.
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Return toners & counterfeit​
Return and recycle your used toners and purchase genuine supplies, directly from us.
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Keep up-to-date

Find out everything about our business news, product innovations along with the events we’re hosting and attending.

All news​
Learn what's new at Ricoh with news & updates that transform the workplace.
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Attend our upcoming events and discover how we can help you create a more efficient and collaborative workplace.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Who we are, what we do and what shapes our business.
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Build a fulfilling career at Ricoh.
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Contact us

IM C2010(A)

Looking for a reliable all-in-one printer that can support your digital workspace? 

The IM C2010(A) printer is the ultimate business partner for remote collaboration and safe, seamless printing from any device. 

This dynamic, intelligent device is engineered with enhanced image processing technology and max. 4800 x 1200 dpi equivalent , allowing for vibrant colour reproduction and high-quality results on a range of paper size s up to SRA3. With output speeds of up to 20 full-colour ppm (pages per minute), creativity has no limits.

  • Colour printing
  • Print
  • Fax
  • A3
  • Scanning
  • Copier
  • SRA3
  • 20 PPM
Features and benefits

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Simplify your actions

Achieve greater control with the third generation of our responsive 10.1" smart operation panel. its user-friendly interface ensures a seamless experience – as intuitive as a tablet.

  • Customise the screen and shortcut icons to optimise your daily workflow.
  • Seamlessly connect with cloud-based tools like sharepoint®, google drive™ and dropbox™, for greater agility and streamlined sharing from the smart panel.
More information about the RICOH Smart Operation Panel

Smart Device Connector - Image 504
Embrace greater mobile connectivity

Our intelligent devices offer advanced mobile technology, perfect for remote and hybrid workgroups. Employees can access apps and cloud-based solutions connected to the multifunction printer and use the RICOH Smart Device Connector to securely scan and print documents from their mobile devices. 

Access cloud-based information, make edits on-the-go and share with key stakeholders.

RICOH ACT - Promo Image - 504 x 252
Unmatched security for today's connected world

In today's world, data, device and network security are major concerns for organisations in every industry. Ricoh's intelligent devices offer assurance and peace of mind in our highly connected and mobile workspaces. 

Our devices come with standard built-in features such as automatic firmware upgrades, user authentication, password protection and hard drive encryption. Rest assured that your data is well protected.

Learn more about our Always Current Technology feature.

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Achieve your sustainability goals

Operate responsibly and prioritise eco-friendliness. The IM C2010(A) devices are designed to support these efforts, with industry compliance and reduced TEC values as low as 0.20 kWh/week.

Additionally, our new low-melt toner technology features a lower fusing temperature, which helps to reduce power consumption and lower CO2 emissions. We also make use of 50% post-consumer recycled plastics in the mainframe.

Warm-up time 24 seconds
First copy speed: B/W 5.1 seconds
First copy speed: full colour 7.4 seconds
Continuous output speed 20 ppm
Memory: standard 6 GB
Memory: maximum 6 GB
SSD: standard 256 GB
SSD: optional 1 TB
HDD: optional 320 GB
ARDF capacity 100 sheets
SPDF capacity 220 sheets
Weight ARDF model (kg) 89.7
Weight SPDF model (kg) 96.1
Dimensions ARDF model: WxDxH 587 x 701 x 913 mm
Dimensions SPDF model: WxDxH 587 x 701 x 963 mm
Power source 220 - 240 V, 50 - 60 Hz
Multiple copying Up to 999 copies
Resolution 600 dpi
Zoom From 25% to 400% in 1% steps
First print speed: B⁄W 4.5 seconds
First print speed: full colour 7 seconds
CPU ApolloLake E3930 1.3 GHz
Printer language: standard PCL5c, PCL6, PostScript 3 (emulation), PDF direct (emulation)
Printer language: option Genuine Adobe® PostScript®3™, XPS, PictBridge, PDF Direct from Adobe®
Print resolution: maximum 4,800 x 1,200 dpi equivalent
Network interface: standard Ethernet 10 base-T/100 base-TX/1000 base-T, USB Host I/F Type A, USB Device I/F Type B
Network interface: option Wireless LAN (IEEE 802.11 a/b/g/n/ac), Additional NIC (2nd port)
Mobile printing capability Apple AirPrint, Mopria®, Ricoh Smart Device Connector
Windows® environments Windows® 8.1, Windows® 10, Windows® 11, Windows® Server 2012R2, Windows® Server 2016, Windows® Server 2019, Windows® Server 2022
Mac OS environments Macintosh OS X v10.15 or later
UNIX environments UNIX Sun® Solaris, HP-UX, SCO OpenServer, RedHat® Linux Enterprise, IBM® AIX
SAP® environments SAP® R/3®, SAP® S/4®
Other supported environments IBM iSeries
Scanning speed: ARDF (A4 LEF, B/W full colour) 80 ipm (200/300 dpi)
Scanning speed: SPDF (A4 LEF, 200dpi, B/W full colour) 150 ipm (simplex)/300 ipm (duplex)
Resolution: maximum 1,200 dpi
File formats Single Page TIFF, Single page JPEG, Single page PDF, Single page High compression PDF, Single page PDF/A, Multi page TIFF, Multi page PDF, Multi page High compression PDF, Multi page PDF/A, Single page Encryption PDF, Multi page Encryption PDF, Single/multi OCR (optional)
Scan modes E-mail, Folder, USB
Circuit PSTN, PBX
Transmission speed seconds
Modem speed: maximum Kbps
Resolution: standard 8x3.85 line̸ mm, 200x100 dpi
Resolution: option 16x15.4 line̸ mm, 400x400 dpi
Compression method MH, MR, MMR, JBIG
Scanning speed (A4 LEF): ARDF 68 spm
Scanning speed (A4 LEF): SPDF spm
Memory: standard 4 MB (320 pages)
Memory: maximum 60 MB (4,800 pages)
Recommended paper size - Standard paper tray(s) SRA3, A3, A4, A5, A6, B4, B5, B6, Envelopes
Recommended paper size - Optional paper tray(s) SRA3, A3, A4, A5, A6, B4, B5, B6, Envelopes
Recommended paper size - Bypass tray SRA3, A3, A4, A5, A6, B4, B5, B6, Envelopes, Custom Size paper
Paper input: standard 1,200 sheets
Paper input: maximum 2,300 sheets
Paper output: standard 500 sheets
Paper output: max. 1,625 sheets
Paper weight - Trays 60 - 300 g̸ m²
Paper weight - Bypass 52 - 300 g̸ m²
Paper weight - Duplex 52 - 169 g̸ m²
Paper types Plain paper, Recycle paper, Special paper, Color paper, Letterhead, Cardstock, Preprinted paper, Bond paper, Coated paper, Envelope, Gloss paper, Label paper
Power consumption: max. Less than 1,700 W
Power consumption operation: B&W 411.8 W
Power consumption operation: Full colour 456.3 W
Power consumption: ready 37.7 W
Power consumption: sleep 0.3 W
TEC* 0.2 kWh⁄week
Toner (black) 30,000 prints
Toner (cyan/magenta/yellow) 18,000 prints
Consumable yield based on 5% coverage⁄A4 2p⁄ j
  • DocuWare - Document Management


    By pairing your all-in-one printer with DocuWare, you create a complete office solution that helps streamline your document management processes.

  • @Remote


    Optimise your fleet performance and productivity by turning data into detailed device knowledge with our @Remote technology.

  • RICOH Smart Integration

    RICOH Smart Integration

    Connect your device fleet to the cloud and extend the capabilities of your MFPs with RSI – our simple and secure print and document scanning software.

Discover all our office software solutions

  • Managed Print & Automation Services

    Managed Print Services

    Our Managed Print Services take a specialist approach by analysing your organisation's processes and workflows for handling documents.

    See how we can helpSee how we can help

  • RICOH Intelligent Support

    Connect with RICOH Intelligent Support

    This multi-faceted, always-on service and support platform ensures your device is more reliable than ever, delivering non-stop performance.

  • Sustainability Optimisation Program

    Sustainability Optimisation Program

    Through our Sustainability Optimisation Programme we provide you with tailored strategies to reduce your environmental impact and improve sustainability practices.

Ready to unlock the full potential of your digital workplace?

Contact us to find out how our cloud enabled all-in-one print devices and managed and automation print services can help you transition beyond print.

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