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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Overview

Helping you to stay one step ahead

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Our approach to sustainability

We know that in order to deliver on our stated commitment to sustainability, we need to understand our own impact, set targets, and take action. We are determined to help resolve social issues through business and that’s why we have conducted a materiality assessment to help us prioritise our activity to ensure we can deliver the greatest impact. We have also set global environmental goals and action plans in line with our business strategy.

Our commitment to the UN Sustainable Development Goals

Launched by the United Nations in 2015, the Sustainable Development Goals (SDGs) are 17 global goals which address key social issues. These goals are a call to action for all countries and businesses to join forces and address some of the world’s most pressing social and environmental issues. The SDGs were agreed by all 193 UN member states as part of the 2030 world agenda for Sustainability Development.

We have placed the Sustainable Development Goals at the heart of our business Growth strategy by aligning relevant SDGs to all our business activities and setting clear targets to measure our progress against them.

Our approach to sustainability - SDG Goals


Resolving social issues through business

We carried out a comprehensive materiality assessment to establish which sustainability issues represented risks and/or opportunities for our business.

Process of Materiality Analysis

Sustainability - Our approach to sustainability - Materiality analysis


We believe that we can help resolve social issues through business. As a result, we identified seven priority issues which are aligned to the following 12 SDGs:

Sustainability - Our approach to sustainability - Priorities

Our seven priority issues and our commitment

  1. Creativity from work: we will help our customers enhance their “creativity from work” by providing them with digital technologies and services. 
  2. Quality of Life Enhancement: we will provide solutions in the fields of healthcare and education by harnessing our technologies and improve the quality of people's lives through continual support for community development.
  3. Zero-Carbon Society: we will strive to achieve zero emissions from our own business activities through comprehensive energy conservation activities and the use of renewable energy.
  4. Circular Economy: we will contribute to realising a circular economy by promoting the collection and recycling of used products and the usage of recycled resources globally.
  5. Stakeholder engagement: we will improve collaboration with our business partners and create win-win relationships to benefit our company, business partners and society.
  6. Open innovation: we will foster open innovation with universities, research institutes and business partners to create new value and solve social issues through efficient research and technological development.
  7. Diversity & Inclusion: we are committed to creating a diverse and inclusive workplace where employees feel valued at work.


By tackling these issues through business, we are actively taking action to support the UN Sustainable Development Goals.

The illustration below shows the link between Ricoh’s seven material issues, the balance of the Three Ps (Prosperity, People and Planet – our philosophy for a sustainable society) and their alignment to the 12 Sustainable Development Goals where we believe Ricoh can make a difference:

Sustainability - Our approach to sustainability - SDG Materiality

Case study: Our partnership with Utrecht University - Interactive & Collaborative Learning

Utrecht University is a strong advocate of using technology to enhance students’ learning experience. To encourage collaboration between students, we have been working with the university on its Teaching and Learning Lab which is equipped with a variety of our products including video conferencing, Theta cameras, Interactive Whiteboards and projectors. This annual programme aims to develop projects and activities to help students, professors and researchers make the best use of technology for teaching & learning.

Our global environmental goals

To reduce the environmental impact within our own operations and help our business partners do the same, we have set global environmental goals for 2030 and 2050 in alignment to the UN’s Sustainable Development Goals and the Paris agreement. 

As part of these goals, we have committed to reducing 63% of all direct greenhouse gas emissions from our manufacturing sites, offices and vehicles by 2030 and 100% by 2050.

These goals are set out in our Environmental Action Plans. Today, we are working on improving our own processes, systems and infrastructures to reduce our own environmental impact. 

Our commitment to delivering on our plans was further strengthened in 2017 when we became the first Japanese company to join RE100 - a collaborative group made up of the world’s most influential businesses committed to using 100% renewable energy. 

Our Sustainability Efforts

  • Sustainability - People

    People

    Making a positive and long-lasting impact on the communities where we live and work is important to us. Find out how we are taking action.

  • Sustainability and Planet

    Planet

    Our commitment to protecting the planet goes beyond reducing our own environmental footprint. We also support our customers to reduce their footprint.

  • Sustainability - Governance and Policies

    Governance & Policies

    We are committed to conducting business with integrity and to the highest ethical standards in compliance with the law and industry regulations.