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At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
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We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

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Energy efficient range of production printers and end-to-end software solutions.
DTG printers for mass customisation of apparel and accessories, like T-shirts, socks and bags.
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Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Recreational and professional imaging equipment, with a long standing brand heritage.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Return and recycle your used toners and purchase genuine supplies, directly from us.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Who we are, what we do and what shapes our business.
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Citizen Communication Management

Government departments need to communicate with citizens in countless ways every day, whether it’s to send out reminders, distribute information or issue invoices. Paper-based communications are costly in terms of material expense and time, and much of the public is ready to make the switch to digital.

Ricoh’s Citizen Communication Management service helps government departments transform the way they communicate. Together we will establish workflow processes and technology solutions that allow citizens to receive documents in their preferred format through their communication channel of choice.

We can also assume responsibility for your paper-based documents and will scan and archive your existing paperwork. We will then implement technology to allow you to easily digitise all future documentation yourself, allowing for both easier access to information and enhanced security.

All data gathered and communications are available to the department 24/7 in the secure Ricoh cloud. Our Level 3 data centres include multi-layer security and disaster recovery options, making it a highly secure and dependable environment to process and store confidential data.

Key features & benefits

Ricoh Citizen Communication Services help government departments communicate in an efficient, cost-effective way.

With our extensive experience working with governments, we’re aware that every situation has its own requirements and take a consultative approach to establish the solution structure that best suits your needs.

Our services can help you:

  • Digitise and archive your paper-based communications
  • Tailor the format of communications to each recipient’s preference
  • Provide enhanced security for citizens’ private information
  • Transition communications to digital formats at a realistic pace
  • Improve efficiencies through classification of data
  • Reduce postage and stationery costs

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