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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.

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Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.

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Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.

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Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.

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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.

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A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.

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Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.

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At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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International Sports Event

International Sports Event

CASE STUDY

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Delivering a five-star experience with printers and cloud solutions

This major international sports event engaged Ricoh to deliver print devices and cloud solutions to help ensure a five-star experience for visiting fans, VIPs, and officials.

"When we ran a proof of concept on the RICOH Smart Integration Control+ platform, we saw just how quick and seamless the self-registration process would be for our contractors, which other vendors could not match."

Mario Behring, Sr. Manager ICT Infrastructure Delivery and Operations

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Summary

Challenge: Customer Engagement
Industry: Other
Business size: Large business
Service Line: Managed Document Services

Process Optimisation Customer Experience

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