This luxury fashion retailer worked with Ricoh to implement a standardised global support model for its stores, ensuring fully responsive service, mitigating operational risk, and reducing costs.
The successful delivery of such a large scale end-user IT support model illustrates the global service capabilities of Ricoh.
"The successful delivery of such a largescale end-user IT support model illustrates the global service capabilities of Ricoh."
Ian McLachlan, Global Delivery Director