homeback to menu
Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
Discover all our business solutions
seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
Discover all our Digital Workspace solutions
Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover all our Business Process Management solutions
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
Discover all our Cloud & Infrastructure solutions
Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover all our Cybersecurity solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
Discover all Digital Experience solutions
Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
Discover all our Graphic Communications solutions
Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
Get support
AV technology and management
Overview

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
Keep informed
News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
Learn more about Ricoh
Overview

We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
Get in touch
customer and employee engagement
Overview

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
Discover the latest insights
Ricoh Insights - Overview
Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here

DocuWare

DocuWare document management software automates business processes and workflows by electronically managing and sharing documents regardless of their format or source.

Docuware - image - capture and organiseDocuware - image - Process documents and manage workflowsDocuware - image - Access and view content for decision making
Capture and organise informationProcess documents and manage workflowsAccess and view content for decision making

Either on location or in the cloud, documents are readily available, where and when needed; with just one search needed to quickly locate related documents.

Features & benefits

DocuWare Benefits

  • Document workflow automation speeds up business processes and creates efficiencies 
  • Secure, controlled and logged access creates transparent workflows. 
  • Digitizing paper documents reduces paper handling expenses from filing times to file cabinets and office space to offsite storage facilities. 
  • Powerful search and display options allows for quick retrieval of information when needed.
  • Email notification alerts remind you of tasks at hand.
  • Mobile apps and web clients can connect from any location enabling access to authorized from business sites, home, from out in the sales field and whilst travelling. 
  • Easy to use 
  • DocuWare document control system works closely with familiar applications and directly from Ricoh multifunction printers (MFP's).

DocuWare Features

  • DocuWare solutions enable automation of document workflows, whilst protecting data and documents with secure, and centralised archiving.
  • Task lists, email notifications, and reminders keep processes moving forward.
  • One search quickly finds all related documents regardless of the original source: if PC generated, from an email, a Microsoft Office document or from a scanned paper document
  • Tracked and logged access allows everyone to stay up to date.
  • Easily maintained records to monitor and report on retention schedules.
  • Available on location or in the cloud

DocuWare Solutions for small and medium sized businesses and large enterprises

  • Accounting Department

    Automate invoice approval, 3-way matching and other AP processes, monitor and verify purchases, quickly provide PODs to accelerate Accounts Receivable, and efficiently share files for stress free audits.

  • Human Resources

    Streamline the interview process by routing paperwork documents, compliantly store information, save time with employee self-service to pay stubs, forms, and more.

  • Sales

    Have instant access to customer's quotes and sales history, task lists help management monitor progress.

  • IT

    Secure, easy records management system including retention schedules and providing for disaster recovery.

  • Public Administration

    From local to regional governing agencies, public records are easily shared in digital format saving municipalities' time and money.

  • Education

    Student records, including finance documentation, can be compliantly stored and shared by authorised users.

  • Manufacturing

    Clearly documented workflows and material lists keep production in budget and on schedule.